CRTC orders VoIP providers to implement 911

The Canadian Radio-Television and Telecommunications Commission (CRTC) has ordered IP telephony (VoIP) providers to implement at least basic 9-1-1 service by July 3, 2005. VoIP providers must obtain customers' express consent to 9-1-1 limitations, and must notify customers of such limitations through various means including marketing materials, contracts, starter kits, and warning stickers for customer phone sets.