The Great War over Concert Tickets: Regulating Ticketmaster in Canada
Over the past decade, consumers have complained about the increasingly aggressive marketing practices of ticket sales and distribution companies like Ticketmaster. These practices have worsened the ticket-buying experience for concertgoers in Canada. A recent example occurred in the fall of 2024 when singer-songwriter Taylor Swift ended her record-breaking Eras Tour with nine shows in Canada. News outlets nationwide sparked public outrage by reporting stories of fans’ difficult...